CRAM to Remember Names

When a business acquaintance remembers your name, you know you’ve made a true connection. But for most of us, remembering names is challenging. I struggle with this sometimes. Based on my experience and information I’ve read, I created the following acronym as a method for remembering names. C = Choose to Care First, make a…

Mom Was Right… Sit Up Straight

Research shows our body posture not only impacts what others think about us, but also how we think about ourselves. Richard Petty of Ohio State University found people sitting in an upright position had more confidence in their own thoughts about their abilities than those that slump or slouch. Our thoughts are directly influenced by…

3 Best Subject Line Starters

By 2017 over 132 billion business emails will be sent and received each day, according the Radicati Group. That prediction emphasizes the importance of effective business writing skills. Consider the implications of the email subject line. The words you choose determine whether your message will be read or taken seriously by your boss, coworkers and…

Words That Undermine Your Credibility

“Whatever” is officially the most annoying word or phrase in conversation today, according to a Marist Poll. Other top ranking annoying words include: “like,” “you know,” “just sayin’,” and “obviously”. I would add annoying non-words like “um” and “uh” to this list. These meaningless sounds or words are often uttered to fill a pause or…

Your Attention, Please

The greatest gift you can give when meeting someone new is your attention. Center your attention on the other person as the conversation develops. Make the spotlight on you and you’ll miss opportunities for friendships, jobs, relationships, networking and sales opportunities. Take our advice: Pay close attention when the person shares his or her name….