The Only Reason to Use “Reply All”

I’m ready to start a campaign to either promote the professional use of the Reply All email response or ban the option altogether. There’s only one reason to ever use it. Plus, tips on writing effective rather than efficient emails.

My Top 6 Email Writing Time Savers (Part 2)

Three more writing tips to get readers to open and respond to your emails.

Quick Tips for Effective Emails & Meetings

I can cover a lot of territory in 10 minutes. Ask Shalom Klein. He’s the host of a weekly radio show on AM560 in Chicago called Get Down to Business. Shalom asked me to share some of my most helpful tips for public speaking, effective emails and productive meetings in a 10 minute segment of…

2 Proven Elements of Persuasion

Researchers have discovered a simple formula for convincing managers to agree with your ideas: an organized argument plus a likable demeanor. Fanning and Piercey studied methods used by internal auditors (and by extension other business professionals) to gain agreement from their managers. They found the combination of interpersonal likability with a thematically organized argument is…

3 Best Subject Line Starters

By 2017 over 132 billion business emails will be sent and received each day, according the Radicati Group. That prediction emphasizes the importance of effective business writing skills. Consider the implications of the email subject line. The words you choose determine whether your message will be read or taken seriously by your boss, coworkers and…